Let us create a 3D eBook for you!
Let us create a 3d Digital eBook for you! DigyCat.com

Never Sell Again: Get Repeat Business and Avoid the Need to Prospect


If you're a business owner, you know that repeat businessis critical to your success. It also makes your life mucheasier because you can count on ongoing business withouthaving to continuously find new prospects and convince themto hire you.

Here are seven ways to keep your customers coming back:

1. Take time to build a relationship

Learn to "visit" instead of being so professional that youappear rude. Pay attention when you meet with yourcustomers. Learn about them and their lives. Notice what they hang on their walls and place on their desks. And don't just notice, comment on them. For instance, if your prospect or customer has a huge marlin hanging on his wall, you could say, "I'll bet there's an interesting story that goes with that fish." Your client will be thrilled to tell you about it, and he'll be flattered that you asked. And it would be like ignoring the elephant in the room if you DIDN'T comment on it. Learning about your customer will pay off every day of your relationship.

2. Set realistic deadlines and either meet or beat them.

Nothing impresses a client more than when you follow throughwith what you say you will do. Do it fast. Do your best. Anddo it right. Clients always want it "yesterday," but if youknow it can't be done that quickly, or it won't be donecorrectly because there's not enough time, then speak upright at the beginning. It's better to set a realisticdeadline and then beat it by a day or two, than accept anunrealistic one and make the client wait.

3. Make it easy to work with you.

Extend your service hours to cover when your customers wantto talk to you. If your business is tech support or Internetmarketing, remember that peak Net usage is 10 pm. If you'rea night person, you can impress your customers by beingavailable during their "off" hours.

4. Offer credit card payment options to make it easy foryour clients (and the government!) to pay you.

Today, businesses need payment options. If you're able toallow them to pay with credit cards, you'll have moreclients. And if you're interested in government business,this is an easy way to get some of it since most governmentagencies are now using credit cards for purchases valued atless than $2,500.

5. Be flexible--offer to meet for breakfast.

Just like you, your clients are very busy. They havemeetings all day and often during lunch, so it's hard tofind a time to get together. Offer to meet for breakfastwhen you and your client are both fresh, or meet after normal work hours to accommodate their schedule.

6. Provide added-value service at no charge.

Give them something they aren't expecting. If you go the extra mile, your customers will notice. You'll soon be the one they turn to when they need a problem solved. It works when your vendors do it for you, doesn't it? It sure does for me! For example, I recently began doing informational teleseminars with industry experts, and I not only needed a bridge line to do them, but I also needed someone to record the seminars for me so I'd have a good finished product to sell through my website. I got one-stop-shopping with Dan Janal at Great Teleseminars, which was perfect. And, when he confirmed the information, he sent me a free copy of two of his ebooks to teach me how to do a good teleseminar! Now that's added value.

7. Refer business to your customers.

If you send business to your customers, it shows how muchvalue them. Connect one customer with another, if possible.It's the ultimate thank you.

Lois Carter Fay, APR, is a 30-year veteran in the P.R. and marketing field. She now produces three marketing ezines, Brainy Tidbits, Brainy Flash, and Success Secrets of Women Entrepreneurs. All are free. She's also the co-author with Jim Wilson of "Sales Success! Strategies for Women," a quick-to-read ebook containing 52 easy-to-implement sales tips. The ezines and ebook are available through her websites.

Visit http://www.MarketingIdeaShop.com or http://www.WomenMarketing.com to learn more sales ideas and subscribe. Claim your free special report when you subscribe.


MORE RESOURCES:

Top 10 Tips - Google News

This RSS feed URL is deprecated

This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news

Huawei Mate 10 Pro tips and tricks to turn you into a professional - Digital Trends


Digital Trends

Huawei Mate 10 Pro tips and tricks to turn you into a professional
Digital Trends
You'll also find the latest version of Android 8.0 Oreo on board, over Huawei's own EMUI 8.0 Android “skin.” You can check out our Android 8.0 Oreo tips and tricks guide for new features in the latest operating system version, but here are our Mate 10 ...

and more »

Secrets of success from the 10 Top Places to Work all-stars - The Boston Globe


The Boston Globe

Secrets of success from the 10 Top Places to Work all-stars
The Boston Globe
And in honor of our 10th survey, in addition to presenting our usual rankings, we set out to find these overachievers' secrets of success. With apologies to author Stephen Covey, here are five highly effective habits of our most honored Top Places to Work.

Lineage 2: Revolution: Top 10 Tips & Cheats You Need to Know - Heavy.com


Heavy.com

Lineage 2: Revolution: Top 10 Tips & Cheats You Need to Know
Heavy.com
You can acquire runes at the Tower of Insolence, which are essential to character growth. Auto-Clear is an easy way to acquire a lot of runes at once. Even if you don't get a chance to climb to the top of the tower, you should at least use Auto-Clear ...

and more »

Lightspeed's top 10 tips this Christmas - Retail Gazette (blog)


Retail Gazette (blog)

Lightspeed's top 10 tips this Christmas
Retail Gazette (blog)
Christmas is fast approaching and people across the UK are preparing to loosen their belts, and their purse strings. With retail sales hitting £77.6 million in the Christmas period last year, there's no wonder why it's called the “golden quarter”. To ...

Top 10 tips on how to chose the best high school - The Philadelphia Tribune


The Philadelphia Tribune

Top 10 tips on how to chose the best high school
The Philadelphia Tribune
Teachers are to schools what engines are to cars. Many aspects of a school are fundamental; others are luxuries. But teachers can make or break a child's natural curiosity. Their passion for learning provides the spark to ignite young minds. So first ...

and more »

The 10 most useful things you can do in Excel - Business Insider


Business Insider

The 10 most useful things you can do in Excel
Business Insider
... grouped up and consolidated the emerging features, and applied a scoring methodology and index to produce a definitive ordered list of the 100 most useful Excel features, hacks, tips and tricks. These are the top 10 Excel tips as determined by our ...

Top 10 iPhone X Tips and Tricks: Reachability, Face ID ... - Mac Rumors


Mac Rumors

Top 10 iPhone X Tips and Tricks: Reachability, Face ID ...
Mac Rumors
The iPhone X is the first new iPhone design Apple has introduced since 2014, and the most radical redesign since the iPhone first debuted in 2007. ...

and more »

Top 10 tips for driving on Alabama's winter roads - whnt.com


whnt.com

Top 10 tips for driving on Alabama's winter roads
whnt.com
Winter driving can be daunting the first time you head into the snow. Preparing your vehicle for a winter road trip is a vital way to ensure your safety and the safety of others. Below we have compiled the top 10 winter driving tips to give you a safe ...

and more »

Top 10 Tips on Solid State Storage Adoption Strategy - Enterprise Storage Forum


Top 10 Tips on Solid State Storage Adoption Strategy
Enterprise Storage Forum
The good news is that there are plenty of ways to eke out more value from older storage hardware. This article offers tips on how to achieve that, advice on what to run on the newest all-flash arrays, how best to make the transition to an all-flash (or ...

LargeFriends.com - the best dating site for plus-sized singles!
SuccessfulMatchCentral.com - the best dating site for plus-sized singles!

PreLaunchX

YourFree.biz Domain Is For Sale - $5,000 For Enquiries eMail Us

© www.YourFree.biz 2012

home | site map | links