|Top 10 Tips Information||
Let us create a 3d Digital eBook for you! DigyCat.com
Never Sell Again: Get Repeat Business and Avoid the Need to Prospect
If you're a business owner, you know that repeat businessis critical to your success. It also makes your life mucheasier because you can count on ongoing business withouthaving to continuously find new prospects and convince themto hire you.
Here are seven ways to keep your customers coming back:
1. Take time to build a relationship
Learn to "visit" instead of being so professional that youappear rude. Pay attention when you meet with yourcustomers. Learn about them and their lives. Notice what they hang on their walls and place on their desks. And don't just notice, comment on them. For instance, if your prospect or customer has a huge marlin hanging on his wall, you could say, "I'll bet there's an interesting story that goes with that fish." Your client will be thrilled to tell you about it, and he'll be flattered that you asked. And it would be like ignoring the elephant in the room if you DIDN'T comment on it. Learning about your customer will pay off every day of your relationship.
2. Set realistic deadlines and either meet or beat them.
Nothing impresses a client more than when you follow throughwith what you say you will do. Do it fast. Do your best. Anddo it right. Clients always want it "yesterday," but if youknow it can't be done that quickly, or it won't be donecorrectly because there's not enough time, then speak upright at the beginning. It's better to set a realisticdeadline and then beat it by a day or two, than accept anunrealistic one and make the client wait.
3. Make it easy to work with you.
Extend your service hours to cover when your customers wantto talk to you. If your business is tech support or Internetmarketing, remember that peak Net usage is 10 pm. If you'rea night person, you can impress your customers by beingavailable during their "off" hours.
4. Offer credit card payment options to make it easy foryour clients (and the government!) to pay you.
Today, businesses need payment options. If you're able toallow them to pay with credit cards, you'll have moreclients. And if you're interested in government business,this is an easy way to get some of it since most governmentagencies are now using credit cards for purchases valued atless than $2,500.
5. Be flexible--offer to meet for breakfast.
Just like you, your clients are very busy. They havemeetings all day and often during lunch, so it's hard tofind a time to get together. Offer to meet for breakfastwhen you and your client are both fresh, or meet after normal work hours to accommodate their schedule.
6. Provide added-value service at no charge.
Give them something they aren't expecting. If you go the extra mile, your customers will notice. You'll soon be the one they turn to when they need a problem solved. It works when your vendors do it for you, doesn't it? It sure does for me! For example, I recently began doing informational teleseminars with industry experts, and I not only needed a bridge line to do them, but I also needed someone to record the seminars for me so I'd have a good finished product to sell through my website. I got one-stop-shopping with Dan Janal at Great Teleseminars, which was perfect. And, when he confirmed the information, he sent me a free copy of two of his ebooks to teach me how to do a good teleseminar! Now that's added value.
7. Refer business to your customers.
If you send business to your customers, it shows how muchvalue them. Connect one customer with another, if possible.It's the ultimate thank you.
Lois Carter Fay, APR, is a 30-year veteran in the P.R. and marketing field. She now produces three marketing ezines, Brainy Tidbits, Brainy Flash, and Success Secrets of Women Entrepreneurs. All are free. She's also the co-author with Jim Wilson of "Sales Success! Strategies for Women," a quick-to-read ebook containing 52 easy-to-implement sales tips. The ezines and ebook are available through her websites.
Top 10 Tips - Google News
This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news
Ten Reasons to Implement Choice Theory in Your Organization
What is Choice Theory (CT)? CT is a theory of the explanation of human behavior. CT has applicability to both a person's personal and professional life.
11 Things Small Business Owners Can Learn From Michael Dell
1. Think Big - In college, Michael Dell said he wanted to "beat IBM.
The Top 7 Marketing Tips You Dont Want To Overlook
1. Combine Emotion and LogicConsumers buy because the want to experience the benefits of the product or service you have to offer.
Why Clarity Is Essential To Building Massive Momentum In Your Business
Clarity is an absolutely essential ingredient for you to achieve your full potential in business. Napolean Hill, in his classic book Think & Grow Rich, said "Whatever the mind of man can conceive and believe, it can achieve.
Top 10 Ways to Start a Business For Less Than $500
We've heard numerous success stories of Internet entrepreneurs like Jeff Bezos, who started Amazon.com from his garage, using cheap plywood to construct desks.
Reminders For Running A Better Business
The following tips are from an article we contributed to Compute magazine. These are ideas that we all should know, but many times forget.
I WANT IT NOW - 10 Tips for Freight & Drayage at Trade Shows
Gas prices continue to go through the roof and increased transportation costs will increase trade show costs across the board.Here are 10 Tips for saving time, money and your sanity.
Top 7 Tips For Writing Your Marketing Plan
A lot of people are at a loss when it comes to deciding how to approach the marketing plan process and how to stay within time and budget constraints. To make for a less stressful marketing plan process, keep these 7 tips in mind:Think Strategy FirstAn overall marketing strategy drives many decisions.
Entrepreneurs - 7 Business Mistakes You Must Avoid
Many mistakes can be made in business and if you are able to avoid some of them by reading and taking note of these warnings, then the time taken to put these together will be worth while. Here are some business mistakes that are common to many entrepreneurs.
7 Tips on How To Prepare for Business Events
Are you scratching your head after business events wonderingwhy you aren't finding prospects? Whether it's your firstor 100th event, here are some tips on how to prepare foryour next event that can make the difference betweenscratching and smiling. These tips will help you save time,money, create memorable impressions, and increaseconnections.
Get Your Mailing Noticed - Seven Tips for Effective Direct Mail Pieces
When sending mail to clients and potential clients, make your mailing stand out from the stacks of "junk mail" they receive. Here are a few easy ways to get their attention.
How To Move Your Business Online in 7 Steps
So you have set up your company, fairly established and generating some sort of revenue. Why should you take the most important step of starting online?The online audience is massive - it's an information resource used by millions worldwide and continues to grow.
1 Step Program to Achieve All of Your Goals
In Jack Canfield and Mark Victor Hansen's original "Chicken Soup for the Soul," I am reminded of the short story titled "Another Check Mark On the List." This is a story about a 15-year-old boy named John who, on one rainy day, when it was too wet outside to play, he decided to write a list of goals.
Checklist for Hiring a Private Investigator
Looking for an old friend? Want to know if your spouse is cheating? Need to check out a potential tenant or employee?A good private investigator (PI) can help you obtain these answers. And as with any expert you hire-a doctor, a lawyer, an insurance broker-it benefits you to take the time to ensure you're hiring a professional who has experience, quality reputation, and good-business ethics.
How to Apply the 12 Steps for Managment Conflict and Resolution
1. Admit there is a problem.
Top Ten Tips: Where to Get the Best Business Books Now!
There are many places you can get books, and I don't pretend to know them all. I've listed a few of my favorites below.
Ten Tips for Cross Cultural Communication
Here are some simple tips to help you improve your cross cultural communication skills: Slow Down Even when English is the common language in a cross cultural situation, this does not mean you should speak at normal speed. Slow down, speak clearly and ensure your pronunciation is intelligible.
Business Goals - The 10 Commandments
The Ten Commandments of Goal SettingWhile it's good to set goals and work them into a proper plan, the fact is many people succeed in business without setting any goals. Be careful not to set your goals too high.
Bookkeeping Techniques For Morons
Please don't think I am calling you a "moron" to hurt your feelings in any way. I was a moron when I first started setting up my files.
10 Things To Do When Business Slows Down Over The Holidays
I'm sure you've seen it happen every year: your business slows down during predictable times, like the summer vacation months or year-end holidays. For the self-employed who rely upon steady cash flow, this can be a disconcerting time.
YourFree.biz Domain Is For Sale - $5,000 For Enquiries eMail Us
© www.YourFree.biz 2012